Frequently Asked Questions

Got questions? We've got answers. Check below for common inquiries regarding our services or consoles.

General Questions
Send-In Service Questions
What is RGH modding?
RGH (Reset Glitch Hack) allows Xbox 360 consoles to run custom firmware and unsigned code. Over the years, the RGH exploits have improved dramatically. The majority of modern installs no longer suffer from the inconsistent or long boot times that early RGH consoles were known for. When installed professionally, RGH consoles will boot instantly, reliably, and consistently.
Why should I choose RGH when I can just use Bad Update?
The RGH exploit runs immediately during the console's boot process, meaning it doesn't have to be repeated after reaching the dashboard like the Bad Update method requires. This eliminates delays and keeps the experience seamless.

Additionally, RGH supports more features such as Dual or Triple NAND setups, XDKbuild, RGLoader, making it the superior and more permanent solution.
Can you help me decide on which console I should pick?
Absolutely! Do keep in mind, we're only focused on listing reliable models, so no matter which one you pick, you are getting a long lasting console.

Here are some differences worth noting with the PHAT models:

• The most bulletproof option available with an extremely low chance of ever encountering a Red Ring issue. This applies only to the models we offer, not early PHAT units with unfixed GPUs.
• Generally runs a bit louder due to dual fans, though some will have OEM Nidec fan variants that are noticeably quieter.
• Wireless Wi-Fi is not built in, so an official OEM Wi-Fi adapter is required if you plan to connect without an Ethernet cable.

Here are some differences worth noting with the SLIM models:

• Very reliable and highly resistant to Red Ring issues. While their failure rate is slightly higher than PHAT models, the vast majority continue to run for many years without problems.
• Single fan design that runs very quietly.
• Built-in wireless Wi-Fi, so no additional adapter is needed to connect online without Ethernet.
How can I order a pre-built console or send-in service?
Simply contact us with details regarding your order to get started. If you know what you're interested in, such as a pre-built console, please provide the SKU (shown on the product card) or a picture of the console you want. This will make the process much quicker.
What's the price of shipping?
We charge a flat rate of $15 for shipping. Typically, consoles are shipped with either USPS or UPS.
How long does shipping usually take?
Standard shipping will usually range anywhere from 1 to 5 days.
Will I receive a tracking number after purchasing?
Absolutely, as soon as orders leave our hands we'll share the tracking link with the buyer.
Can you ship pre-built consoles worldwide?
At this moment, no unfortunately. But we are shipping consoles within the United States.
Can you help me setup my RGH?
Yes, all community members are welcome to use our #tech-support on Discord for any tech related questions. Although if you're a beginner, we strongly advise following RGH/JTAG guides & tutorials which can be easily found through a Google or YouTube search. Use trusted sources only, we recommend MODDED WARFARE and MrMario2011 on YouTube.
Can I request a custom built console?
Certainly. Please complete our Custom Build Form with your specifications and contact us to begin your custom order.
Do you offer warranties? If so, what does it cover?
Yes! We include a 30 day warranty with all bundle deals unless stated otherwise. Warranties begin on the console's delivery date and cover any hardware related problems.
Which hard drives are compatible? Can I use an SSD?
The only drives compatible are 2.5" SATA and ones that do not exceed 2TB. Hard drives that already work with your console are also compatible. Also, yes! Solid State Drives (SSD) are compatible too!
Do I need to provide accessories like controllers or power cords?
No, only the console is required. Please do not include any accessories otherwise there will be an additional fee applied for return shipping.
How long does a typical send-in service take?
Most consoles are completed within 3-7 business days depending on our current order volume.
Will my hard drive data be erased?
Absolutely not. None of your data will be affected by using our service.
How is shipping handled?
You cover the expenses to ship the console to us and we do the same when it comes to return shipping.
Can I choose whether my console gets RGH3 or RGH1.2?
With SLIM models and in most cases, no. 99% of times your console will get RGH3. In the very rare chance that it's not performing in terms of good boot times with RGH3, we'll convert to RGH1.2 at no extra charge. Only our technicians can determine if your consoles best fits with RGH3 or RGH1.2. Keep in mind that on S & E types, both RGH3 and RGH1.2 methods offer the same thing in terms of boot times, reliability & functionality.

With Falcon or Jasper models, certainly! Please be sure to read the Disclaimer on our send in page to learn more and help you decide what option is best for you.
I'd like to send my console in for RGH service and I'd like this done as soon as possible. How can I move forward?
The most important thing is checking over the requirements. Any person who sends their console in will be asked beforehand if they checked all requirements to make sure their console qualifies. You can speed up the process by letting us know that you already read the RGH send in service page entirely & the console being sent in meets all requirements.
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